Why does origin freeze my pc

April - last edited April NOTE follow the on-screen commands. Microsoft is constantly updating and improving Windows system files, sometimes resolving your problems may be as simple as updating Windows with the latest Service Pack or other patch that Microsoft releases on an ongoing basis. To check for Windows Updates Vista, 7, and 8 : -click the Start button. Etban Alright that means that there is no software conflicting with Origin, but something else on the systems is going on.

Please try the following:. However the scan stated at the end that there were some corrupted files it could not fix. Could those be the issue? It doesn't specify, although it does say that the details are specified in a text file somewhere, I can try to find it if you think that would help. Help us improve Answers HQ! Take Survey No, Thanks.

Sign In or Register. See details Show less. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The following steps cannot prevent Origin or SR1 from crashing Windows. You may try them but you are likely to still experience crashes. There will likely be a shortcut to it in the Navigation pane. If so, you should navigate through the folder searching for a sub-folder entitled User Files.

If you do not see a shortcut to one of the cloud-syncing services in the Navigation pane, you either do not have one installed or you may have to dig deeper into your file system to locate the folder. If a service is not installed or you cannot locate the Origin User Files folder in a synced folder, then it is not causing this issue. You should contact OriginLab Technical Support for further assistance. The new location can be anywhere on your file system that is NOT in the cloud-sync service folder.

Make sure the new location has full read and write rights. In the new location you previously determined, manually create a subfolder entitled "OriginLab". Then create a number of sub-folders based on the version of Origin you are using. Spelling and capitalization are important. In order to avoid crashing Windows by starting Origin, you will need to take another approach to resetting the User Files folder for Origin.

Within the OriginLab Registry key, you should see one or more sub-keys, one for each version of Origin installed on your PC. Select and expand the key for your version and select it's International sub-key. Illustrated below is an example for Origin b:. In the right pane of the Registry Editor, locate a value named Autosave. If it is not found, follow these steps:. Next, modify the the new "Autosave" value by using the exact same steps as outlined in Setting "Path" value for new User Files folder location above except substituting "Autosave" for "User Files".

For Origin b and later, you need to repeat the exact steps outlined in Setting "Autosave" value for new Autosave folder location twice. The first time, the term "Backup" should be substituted for "Autosave" and the second time, the term "Unsaved" should be substituted for "Autosave".

The final result of the Registry modifications is illustrated below. Now that you have moved your User Files folder along with other relevant folders, you can start Origin and it should run properly and use the new folders. We're just collecting some error info, and then we'll restart for you, no fitting function. Click here to get more information about Origin and Steam. As a popular and powerful gaming platform, it has attracted millions registered users. Today, we will talk about Origin crash issue which is frequently reported by Windows users.

Below are some feasible solutions from users. If Origin cache files are corrupted, you are very likely to encounter Origin crash issue. So, clear the cache files may help you get rid of the problem. You just need to:. Step 3 : Find Origin folder and open it. Here, delete all the files and folders except the LocalContent folder. Step 5 : Delete the Origin folder under the Roaming folder. Then, go back to the AppData folder and open the Local folder inside. If you have problems with Windows Explorer, see what to do if Explorer keeps crashing on Windows If you bought the game from Microsoft Store, this problem may be also caused by the app crashing during the download although it says that it downloaded the game.

In this case, we have a guide to deal with Microsoft Store crashing on Windows 11 that might help. We hope that our steps helped you fix the game issues you were experiencing, and now you can enjoy it without interruptions.

For any questions or suggestions, leave your comment in the dedicated section below and we will get back to you as soon as possible. Commenting as. Not you? Save information for future comments. When a Windows 11 game is crashing, freezing, or not loading, the usual suspect is the graphics card driver. Some of our readers also reported the 0x error when trying to play a game. Before starting to tweak your system, make sure you have the right PC configuration to run it.